Simple is not always easy
Simple design is not always easy
Story-first governing
Pay for performance, story-firsters, and trust in statistics
Clear and confused states
What does pink mean on this map?
One solution to OMNY's math problem
Here's one way to implement fare capping
OMNY's mind-blowing solution to a math problem
The unintuitive fare capping scheme for NYC commuters
OMNY needs a facelift
OMNY has a bigger screen but displays less information