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MTA acknowledges OMNY defects
MTA

MTA acknowledges OMNY defects

But it's not in a hurry to fix them
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MTA lowers revenues while upping stress on some commuters
Analytics-business interaction

MTA lowers revenues while upping stress on some commuters

An economic analysis of MTA's switch to OMNY cards
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Clear and confused states
interpretation

Clear and confused states

What does pink mean on this map?
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One solution to OMNY's math problem
Algorithms

One solution to OMNY's math problem

Here's one way to implement fare capping
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OMNY's mind-blowing solution to a math problem
Algorithms

OMNY's mind-blowing solution to a math problem

The unintuitive fare capping scheme for NYC commuters
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OMNY needs a facelift
Behavior

OMNY needs a facelift

OMNY has a bigger screen but displays less information
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